Presented by
Rob Fisher in Aotearoa
March 2026
Operational excellence and safety from Leadership to Work-as-Done
We're pleased to jointly share that international Human and Organisational Performance (HOP) practitioner Rob Fisher will return to Aotearoa in March 2026 to work across industry through a coordinated national series of events.
This series is hosted collaboratively by the Business Leaders' Health and Safety Forum, the New Zealand Institute of Safety Management (NZISM), and the Temporary Traffic Management Industry Steering Group (TTM-ISG), and supported by NextEra.
Together, these organisations represent interests across the full spectrum of a supply chain through which safety and operational performance are shaped – from governance and executive leadership to organisational systems, to real-world delivery environments.
Rob Fisher
President, Fisher Improvement Technologies
Rob Fisher is a pioneer and expert in Human and Organisational Performance (HOP) and all aspects of Operational Excellence including incorporating the understanding of personality diversity into risk management.
He brings an integration mentality to consulting, along with a globally recognised capability to make the science of managing errors practically applicable. He has been involved in developing multiple industry international standards for human and organizational performance, incident analysis, and procedures.
Rob is a sought-after executive mentor, coach, and trainer, and is routinely invited to speak both locally and internationally. He is the author of a best-selling book on error reduction entitled "Understanding Mental Models" and the host of the popular "Essential Leadership Cycle Podcast".
While each event has a distinct audience and emphasis, they are intentionally aligned around a shared principle:
Sustainable safety is an outcome of well-designed work and effective operational systems.
Which Event Is For You?
Across the week, Rob's sessions explore a connected progression – select the event that best matches your role and responsibilities.
| Date | HSW Responsibility | Main Audience | Organisation | Event | Emphasis |
|---|---|---|---|---|---|
| 12 March 2026 | System direction and Governance | CEOs and Executive Leaders | | CEO Masterclass | Why operational excellence and safety are inseparable and how leadership and governance approaches shape both. |
| 12 March 2026 | Strategy to execution | Senior Leaders | | Senior Leader Workshop | Equipping leaders to translate operational excellence principles into day-to-day practice. |
| 11 March 2026 | System integration and practice | HSW professionals, operational leaders, improvement specialists | | HOP Practical Applications | Applying Human and Organisational Performance (HOP) principles to improve operational excellence across functions. |
| 10 March 2026 | Operationally excellent work delivery | Organisations who deliver and/or interact with temporary traffic management | | Compliance to Confidence | Risk capable based practice and HOP application specifically in the Temporary traffic management sector. |
CEO Masterclass
System direction and Governance
CEOs and Executive Leaders
Why operational excellence and safety are inseparable and how leadership and governance approaches shape both.
Register NowSenior Leader Workshop
Strategy to execution
Senior Leaders
Equipping leaders to translate operational excellence principles into day-to-day practice.
Register NowHOP Practical Applications
System integration and practice
HSW professionals, operational leaders, improvement specialists
Applying Human and Organisational Performance (HOP) principles to improve operational excellence across functions.
Register NowCompliance to Confidence
Operationally excellent work delivery
Organisations who deliver and/or interact with temporary traffic management
Risk capable based practice and HOP application specifically in the Temporary traffic management sector.
Register NowEvent Details
Explore each event to find the right fit for your organisation
CEO Masterclass: Leading Operational Excellence and Safety
The Business Leaders' Health and Safety Forum is pleased to host international Human and Organisational Performance (HOP) practitioner Rob Fisher for an exclusive CEO masterclass exploring why operational excellence and safety are inseparable.
Participants will explore:
- Why operational excellence and safety must be led together
- How leadership decisions shape system performance
- Why sustainable improvement comes from fixing systems, not blaming people
- How executives create conditions for learning and operational discipline
Senior Leader Workshop: Practical Tools for Making Safety an Outcome of Operational Excellence
As a senior leader responsible for translating strategy into day-to-day operational practice, you are invited to join international HOP practitioner Rob Fisher for a hands-on workshop focused on operational excellence in action.
Participants will explore:
- Translating operational excellence principles into practice
- Strengthening operational discipline and learning
- Embedding safety through system design
- Applying practical tools leaders can use immediately
Practical Applications for HOP: Developing Operational Excellence
"You can be safe and not be operationally excellent, but you cannot be operationally excellent without being safe."
NZISM and NextEra invite you to join internationally recognised HOP practitioner Rob Fisher for a practical session exploring how Human and Organisational Performance principles can be applied to integrate safety with operational systems across organisations.
Participants will explore:
- Systems, models and tools that improve performance
- Leader behaviours that support operational excellence
- Understanding deviations and adaptability in work
- Better questions that improve organisational learning
- Practical pathways to apply immediately
From Compliance to Confidence: Making Proportionate, Risk-Based NZGTTM Work in Practice
The Temporary Traffic Management Industry Steering Group (TTM-ISG) is pleased to host international HOP practitioner Rob Fisher for an industry leaders breakfast focused on applying proportionate, risk-based approaches to safety within New Zealand's temporary traffic management environment.
Participants will explore:
- Proportionate, context-based decision-making
- Work-as-done versus work-as-imagined
- Reliable systems aligned with real work
- Overlapping PCBU responsibilities across delivery chains
- Practical tools to strengthen safety and confidence
While here, Rob will also appear as the Keynote Speaker at the National Health and Safety Leaders Summit.
This coordinated series provides a rare opportunity for our HSW community to engage with a coherent, system-level view of how safety and performance improve together.
We hope to welcome you soon at an event to start important kōrero,
Ngā mihi
Ready to Join Us?
Select the event that best matches your role and be part of this coordinated national series exploring how operational excellence and safety improve together.